Refund and access policy.

Free products do not require payment. If a free product has an issue, contact support with the product name and issue details.

Paid product refunds depend on the product type, delivery status and payment method. A refund request should include your email, product name and payment reference if available.

Request access, private access, coming soon and pre-register products are usually reviewed manually before access or delivery.

A product may not be refundable after digital delivery, license activation, source code delivery, or if the issue is caused by unsupported modifications.

Use the contact page and include Refund Request in the subject. We will review the message from the admin panel.